Customer Service & Frequently Asked Questions (FAQs)

  • Shipping
    • Region:  Currently, we only ship within the United States.  
    • Method:  Merchandise is shipped via USPS Priority Mail.  Priority mail typically arrives in 1-3 days and provides tracking and insurance.  You will receive tracking information via e-mail once your package has started the shipping process.  NOTE:  Once your order has shipped, it is solely under the care of the United States Postal Service (USPS).  Please contact the USPS for delayed shipments.  
    • Shipping Rate:  Orders over $50 ship free!!  
  • Sales Tax - Applicable sales tax is calculated at checkout for all products, except Gift Cards.   
  • Sizes:  Unless otherwise noted, sizes are:
    • Hoodies:  All hoodies are in men's sizes and are true to size.
    • Hats:  All hats are adjustable; therefore, one size fits all.
  • Forms of Payment Accepted:  We accept all major credit cards (Visa, MasterCard and American Express).  Credit card transactions are securely processed; credit card information is not stored.


  1. What's the best way to care for my hoodie / shirt?   It's recommended that you machine wash your hoodie / shirt in cold water and either line dry or tumble dry on low. 
  2. What if I need to modify my order?  Contact us at: within 24 hours to modify your order.
  3. When will my order be shipped?  It is a priority to get your order processed and shipped in a timely fashion.  Unless an unforeseen circumstance occurs, orders will be shipped within 48 hours of order receipt.